Computer Network Support Specialists in Pennsylvania
Considering working as a Computer Network Support Specialists in Pennsylvania? Here’s what you need to know. Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption. Excludes “Computer Network Architects” (15-1241) and “Network and Computer Systems Administrators” (15-1244).
What do Computer Network Support Specialists Make in Pennsylvania?
The computer network support specialists working in Pennsylvania, the median annual wage is $73,750 per year (or about $35.46/hour).Annual wages span from $39,900 at the 10th percentile to $117,620 at the 90th percentile.
| Wage Statistic | Annual | Hourly |
|---|---|---|
| 10th percentile | $39,900 | $19.18 |
| 25th percentile | $51,660 | $24.84 |
| Median (50th) | $73,750 | $35.46 |
| 75th percentile | $94,920 | $45.64 |
| 90th percentile | $117,620 | $56.55 |
The job concentration index in Pennsylvania nationwide is 0.80, indicating fewer computer network support specialists per worker than the national average.
National Wage Comparison
Nationally, computer network support specialists earn a median of $107,799 per year ($51.83/hour), lower than the Pennsylvania median.
Employment Outlook
National employment for 133,198 computer network support specialists nationwide. In Pennsylvania alone, about 4,600 people work in this role. That’s more than the typical state, which employs around 1,750 computer network support specialists.
Top Pennsylvania Metros for Computer Network Support Specialists
These are the Pennsylvania metros with the most computer network support specialists in Pennsylvania.
| Metro Area | Number Employed | Annual Median Salary |
|---|---|---|
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD | 2,080 | $79,120 |
| Pittsburgh, PA | 920 | $76,590 |
| Harrisburg-Carlisle, PA | 300 | $75,110 |
| Allentown-Bethlehem-Easton, PA-NJ | 170 | $68,280 |
| Scranton–Wilkes-Barre, PA | 160 | $53,450 |
| Lancaster, PA | 110 | $68,140 |
| Reading, PA | 90 | $61,860 |
| York-Hanover, PA | 90 | $65,270 |
| State College, PA | 40 | $69,850 |
| Erie, PA | 30 | $64,910 |
Top States for Computer Network Support Specialists Employment
The table below shows the states where the most computer network support specialists work.
| State | Number Employed |
|---|---|
| Texas | 12,730 |
| California | 11,410 |
| Ohio | 9,320 |
| Maryland | 8,310 |
| Illinois | 8,240 |
| Florida | 7,830 |
| Indiana | 6,510 |
| New York | 6,450 |
| Virginia | 5,690 |
| Pennsylvania | 4,600 |
| New Jersey | 4,420 |
| Missouri | 4,220 |
| Georgia | 4,160 |
| North Carolina | 3,830 |
| Colorado | 3,800 |
| Minnesota | 3,410 |
| Washington | 3,120 |
| Michigan | 2,290 |
| Kentucky | 2,270 |
| Massachusetts | 2,240 |
Highest-Paying States for Computer Network Support Specialists
The highest-paying states for computer network support specialists.
| State | Annual Median Salary |
|---|---|
| Maryland | $99,780 |
| Washington | $94,250 |
| New Jersey | $88,440 |
| District of Columbia | $86,730 |
| Massachusetts | $86,290 |
| Hawaii | $86,060 |
| Colorado | $83,350 |
| Rhode Island | $80,220 |
| North Carolina | $79,680 |
| California | $79,520 |
Skills
Key computer network support specialists skills, rated on an importance scale of 0 to 5:
Knowledge Areas
Core knowledge areas for this occupation, rated on an importance scale of 0 to 5:
Abilities
Key abilities for computer network support specialists, rated on an importance scale of 0 to 5:
Daily Tasks
Common tasks include:
- Back up network data.
- Configure security settings or access permissions for groups or individuals.
- Analyze and report computer network security breaches or attempted breaches.
- Identify the causes of networking problems, using diagnostic testing software and equipment.
- Document network support activities.
- Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
- Install network software, including security or firewall software.
- Troubleshoot network or connectivity problems for users or user groups.
- Provide telephone support related to networking or connectivity issues.
- Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
- Analyze network data to determine network usage, disk space availability, or server function.
- Perform routine maintenance or standard repairs to networking components or equipment.
Work Activities
- Working with Computers
- Updating and Using Relevant Knowledge
- Getting Information
- Communicating with Supervisors, Peers, or Subordinates
- Establishing and Maintaining Interpersonal Relationships
- Making Decisions and Solving Problems
- Analyzing Data or Information
- Processing Information
- Organizing, Planning, and Prioritizing Work
- Evaluating Information to Determine Compliance with Standards
- Monitoring Processes, Materials, or Surroundings
- Thinking Creatively
Tools & Technology
Software and systems commonly involved: Hot technologies: Adobe Acrobat, Apache Tomcat, Apple macOS, Bash, Border Gateway Protocol BGP In-demand technologies: Apple macOS, Firewall software
What Major Will Prepare You For This Career?
Several college majors map to this occupation:
- Computer Science
- Information Technology
- Computer Systems Networking
- Computer Programming
- Computer Systems Analysis
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Related Careers
Related occupations to computer network support specialists include:
- Computer and Information Systems Managers
- Computer Systems Analysts
- Information Security Analysts
- Computer User Support Specialists
- Computer Network Architects
- Telecommunications Engineering Specialists
Also Known As
Cloud Engineer, Cloud Support Specialist, Computer Network Analyst, Computer Network Specialist, Computer Network Support Specialist, Computer Networker, Computer Operations Technician, Computer Systems Specialist, Configuration Technician, Controls Programmer, Customer Engineer, Customer Service Engineer, Customer Support Engineer, Cyber Defense Incident Responder, Deployment Technician (Deployment Tech).
References
- U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics — https://www.bls.gov/oes/
- O*NET Online — https://www.onetonline.org/
- BLS Employment Projections — https://www.bls.gov/emp/
- O*NET-SOC code: 15-1231.00
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