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Computer Network Support Specialist

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Life As a Computer Network Support Specialist

Occupation Description Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with minimal interruption.

Life As a Computer Network Support Specialist

  • Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
  • Test computer software or hardware, using standard diagnostic testing equipment and procedures.
  • Troubleshoot network or connectivity problems for users or user groups.
  • Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
  • Document network support activities.
  • Monitor industry websites or publications for information about patches, releases, viruses, or potential problem identification.

Computer Network Support Specialist Needed Skills

Computer Network Support Specialists state the following job skills are important in their day-to-day work.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Speaking: Talking to others to convey information effectively.

Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.

  • Network and Threat Support Specialist
  • Network Desktop Support Specialist
  • VoIP Network Technician
  • Network Operations Analyst
  • Network Technician

What Kind of Computer Network Support Specialist Job Opportunities Are There?

There were about 198,800 jobs for Computer Network Support Specialist in 2016 (in the United States). New jobs are being produced at a rate of 8.2% which is above the national average. The Bureau of Labor Statistics predicts 16,400 new jobs for Computer Network Support Specialist by 2026. There will be an estimated 16,500 positions for Computer Network Support Specialist per year.

Forecasted Number of Jobs for Computer Network Support Specialists in U.S.

The states with the most job growth for Computer Network Support Specialist are Utah, Nevada, and Washington. Watch out if you plan on working in Kansas, Alaska, or Idaho. These states have the worst job growth for this type of profession.

Computer Network Support Specialist Average Salary

The average yearly salary of a Computer Network Support Specialist ranges between $38,270 and $105,770.

Salary Ranges for Computer Network Support Specialists

Computer Network Support Specialists who work in District of Columbia, New Jersey, or Connecticut, make the highest salaries.

Below is a list of the median annual salaries for Computer Network Support Specialists in different U.S. states.

State Annual Mean Salary
Alabama $59,060
Alaska $59,990
Arizona $60,550
Arkansas $46,170
California $75,640
Colorado $73,950
Connecticut $79,880
Delaware $60,840
District of Columbia $88,700
Florida $61,040
Georgia $70,820
Hawaii $61,260
Idaho $50,020
Illinois $65,830
Indiana $60,770
Iowa $55,690
Kansas $50,690
Kentucky $57,890
Louisiana $55,650
Maine $63,800
Maryland $73,360
Massachusetts $84,230
Michigan $60,470
Minnesota $62,130
Mississippi $66,110
Missouri $55,910
Montana $53,930
Nebraska $55,890
Nevada $58,380
New Hampshire $68,210
New Jersey $84,890
New Mexico $59,190
New York $79,200
North Carolina $65,160
North Dakota $64,640
Ohio $60,900
Oklahoma $63,080
Oregon $59,720
Pennsylvania $64,700
Rhode Island $56,400
South Carolina $54,530
South Dakota $48,080
Tennessee $59,170
Texas $73,440
Utah $60,330
Vermont $51,570
Virginia $73,050
Washington $81,270
West Virginia $56,550
Wisconsin $68,760
Wyoming $60,290

What Tools & Technology do Computer Network Support Specialists Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many Computer Network Support Specialists:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Python
  • Microsoft Access
  • MySQL
  • Data entry software
  • Microsoft Windows
  • Microsoft Project
  • Adobe Systems Adobe Acrobat
  • Microsoft SharePoint
  • Microsoft Dynamics
  • Linux
  • IBM Notes
  • Ruby
  • Microsoft Visual Basic
  • Microsoft SQL Server
  • UNIX
  • Practical extraction and reporting language Perl

Becoming a Computer Network Support Specialist

Education needed to be a Computer Network Support Specialist:

Computer Network Support Specialist Degree Level

How Long Does it Take to Become a Computer Network Support Specialist?

Computer Network Support Specialist Work Experience

Who Employs Computer Network Support Specialists?

Computer Network Support Specialist Sectors

The table below shows some of the most common industries where those employed in this career field work.

Computer Network Support Specialist Industries

References:

Image Credit: Negative Space via CC0 License

More about our data sources and methodologies.

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